Dan McDonald, co-founder and CEO, offers insights into the significance of our promise, highlighting 86Borders’ commitment to upholding its promise across all endeavors.
At 86Borders, our mission has always been rooted in improving lives — and that means more than closing care gaps. It means building a sustainable, compassionate, and ethical organization that creates a positive impact for our members, our employees, and our communities.
Being a “human-first” company extends beyond how we engage with members. It defines how we operate every day — with empathy, accountability, and integrity. The following commitments reflect the standards we hold ourselves to in every aspect of our work.
Our Approach to Stewardship
As a fully remote organization, 86Borders operates with a minimal environmental footprint. Our distributed model eliminates the daily carbon emissions tied to commuting and large office spaces, helping us contribute to a cleaner, more sustainable world.
Serving vulnerable and underserved populations — including D-SNP and Medicaid members — also means understanding the broader ecosystems in which they live. 86Borders partners with local, community, and faith-based organizations to improve the standard of living and overall health of these members. Supporting healthier environments, both physical and social, is central to our mission.
We continue to encourage our teams to be mindful of how their professional and personal choices impact the environment. From digital-first operations to thoughtful vendor partnerships, we strive to further reduce waste and conserve resources — because caring for people starts with caring for the world they live in.
Our Commitment to People & Community
At the heart of 86Borders is our commitment to social responsibility. Our work connects directly to communities and individuals who face real barriers — from transportation and housing to food insecurity and health literacy.
Internally, we foster a culture of inclusion, diversity, and empowerment. Our workforce represents a range of backgrounds, languages, and lived experiences — many of whom come from the very communities we support. This deep connection builds trust and allows us to engage members in ways that truly resonate.
We are proud that a significant percentage of our team members are women and multilingual, bringing diverse perspectives that strengthen both our culture and our impact.
How We Lead, Operate & Stay Accountable
Integrity is the foundation of everything we do. From how we protect sensitive data to how we report outcomes, we are committed to operating transparently, responsibly, and ethically.
We adhere to rigorous data privacy standards and maintain a culture of accountability at every level of our organization. Our practices ensure that both our partners and our employees can trust that 86Borders operates with honesty, fairness, and respect for every individual we serve.
Our Promise
We believe true impact comes from aligning purpose with practice. By holding ourselves to these standards — stewardship, responsibility, accountability, and care — we continue to break down borders not just for our members but for the communities and world we share.
At 86Borders, doing the right thing isn’t an initiative. It’s who we are.